ADMINISTRATIVE ASSISTANT

💼 Job Vacancy Alert!

Posted by Mvungi Job Master

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BANJA LA MTSOGOLO (BLM) – ADMINISTRATIVE ASSISTANT (3 POSITIONS)

Locations: Mzuzu, Kasungu, Dwangwa

Banja La Mtsogolo (BLM), a Malawian NGO providing family planning and reproductive healthcare, is seeking three Administrative Assistants to support front office operations, client management, and general administration at its clinics.

Role Purpose:

To manage front office client services and provide secretarial and administrative support while delivering excellent customer care in line with MSI/BLM policies.

Key Responsibilities:

• Welcome and receive visitors courteously
• Maintain a tidy and organized reception area
• Assist with client registration and fee collection
• Participate in daily clinic operations and teamwork
• Record client/service data in registers and electronic systems (e.g., EHR)
• Secure daily income and manage petty cash
• Support stock management and maintain asset inventory
• Submit bills to the Support Office for payment
• Assist in compiling monthly centre reports
• Support cost-reduction initiatives
• Provide clerical support (typing, filing, photocopying)
• Assist with clinical governance and other duties as assigned

Skills, Qualifications & Experience:

• Minimum Diploma in Business Management or related field
• Tertiary Certificate in Office Management/Front Office Management (added advantage)
• Minimum 1 year of office administration experience in business or NGO sector
• Excellent written and spoken English and Chichewa
• Advanced computer skills (MS Word, Excel, Outlook, PowerPoint)
• Ability to build effective working relationships
• Must be pro-choice

How to Apply:

Submit a cover letter and detailed CV with three traceable referees (including current/most recent and previous employer) to:

The Corporate Services Director

Banja La Mtsogolo

P.O. Box 1854, Lilongwe

📧 recruitment@banja.org.mw

Subject Line: Administrative Assistant – [Preferred Location]

(e.g., Administrative Assistant – Mzuzu)

Deadline: Monday, 16th February 2026

BLM is committed to safeguarding and is an equal opportunities employer. No canvassing allowed.

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